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Feb 11 2004

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Verizon needs better proof-readers!

I took the LG 4400 phone back to Verizon because their ad slick indicates that the phone has a speaker phone … but the documentation (and phone) does not give a hint of it.

Apparently, they KNEW about the misprint!

The only thing they would / could do for me was change phones … which I don’t want to do. The only other trimode phone they have is another Audiovox … but I can’t turn off the bootup & shutdown sounds.

I was tempted to talk to the manager about the situation … but my frustration level was rising quickly and I don’t work well when frustrated…. so I decided to shelve the problem for another day. Maybe this weekend I’ll go in (with Steve, possibly) to talk about the problem.

Reviewing all my receipts, I also noticed that they didn’t give me the $20 credit that Steve wanted me to get (instead of Steve getting the credit).

Of course, since I traded in the Audiovox picture phone, I don’t need the 20 pix messages anymore … and I’m sure their system isn’t smart enough to know that the phone I have is no longer capable of sending pictures and automatically drop the feature.

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