Chase Bank Fees
I’m getting really confused by my bank (Chase) … when presented with a customer who has been with them for a number of decades (through 2 or 3 incarnations), and who WANTS to keep an account open with them … they won’t waive a $200 fee.
Ginny and I are in the process of refinancing our mortgage … but we would like to keep our home equity line of credit account open with Chase.
Unfortunately, they won’t waive the $200 ’subordination’ fee. I talked to the customer service person about it … and a manager. The only way they would waive the fee is if I refinanced my mortgage through Chase. Doesn’t mater that we have 2 checking accounts, a savings account, and 2 credit cards with them.
As I don’t think I’ll be able to get them to bend on the fee (and I’m not willing to fight about it anymore), I’ll just close the account and re-open a home equity line of credit later (probably at a different bank).
Good job Chase … you lost a customer account.
Tags: bank fees, home equity, refinance, subordination
Give me a break! | david | 
2 April 2009 1:25 pm
3 Comments
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By Gerald Hook, 29 May 2009 @ 9:21 am
I am in about the same place with U.S. Bank, only the fee is $250. This is May, 2009. I’m sure that it wasn’t like this two years ago.
By Janine, 18 June 2009 @ 12:42 pm
Be careful closing your Home Equity Line of Credit with your bank. Most banks charge a substantial fee to do this! I was told my subordination fee would be $100.00 (back in May) and after I closed in June it jumped to $250 at the closing!
By david, 18 June 2009 @ 12:44 pm
Probably if you close it early. Mine was already past the ‘early’ time. The only fees I got charged was a $50 lien release fee (for filing with the state) and a $30 ‘fax’ fee for the documents (a rip off in itself).