Well, ADT finally came and installed the new wireless backup unit.
Of course the upgrade wasn’t without it’s hitches …
- The guy who came wasn’t exactly the picture of professionalism. I assume he was a contractor and not a regular ADT field service engineer.
- The analog wireless unit was originally mounted in the basement … where we got a lousy signal (digital or analog) … so, after a number of false signal loss indications, ADT moved the unit to the kitchen pantry. The guy wanted to install the new digital unit back in the basement. I convinced him to install it in the same spot as the old one so we could get a good signal.
- He didn’t bring a staple gun … he had to use mine.
- He couldn’t figure out how to snake a wire behind a wall … I had to tell him to try fish a stiff wire (that I provided) up from the control panel up the wall and then attach the wire he was trying to bring down to the control panel so he could pull it down.
- He had a wimpy little pocket flashlight … so he couldn’t see in the closet that the wireless unit was mounted in … which caused him to wasted at least 20 minutes because he had secured two wires to the same contact point. I had to let him use my big maglight flashlight so he could see enough to get the unit wired correctly.
- He spent about 2 1/2 hours doing the install … I suspect that I could have had it done in 45 minutes.
All that said … the new unit is kind of interesting. It’s uses a GSM network … so it has SIM card. Not sure what the advantage of that is … probably just cheaper to manufacture.
Of course all this costs me $199 (less a $20 credit because they blew off the first appointment). I’m sure I’ll have much better service (picture sarcasm dripping off this sentence).