Chase Bank Fees

I’m getting really confused by my bank (Chase) … when presented with a customer who has been with them for a number of decades (through 2 or 3 incarnations), and who WANTS to keep an account open with them … they won’t waive a $200 fee.

Ginny and I are in the process of refinancing our mortgage … but we would like to keep our home equity line of credit account open with Chase.

Unfortunately, they won’t waive the $200 ‘subordination’ fee.   I talked to the customer service person about it … and a manager.   The only way they would waive the fee is if I refinanced my mortgage through Chase.   Doesn’t mater that we have 2 checking accounts, a savings account, and 2 credit cards with them.

As I don’t think I’ll be able to get them to bend on the fee (and I’m not willing to fight about it anymore), I’ll just close the account and re-open a home equity line of credit later (probably at a different bank).

Good job Chase … you lost a customer account.

3 thoughts on “Chase Bank Fees

  1. Gerald Hook

    I am in about the same place with U.S. Bank, only the fee is $250. This is May, 2009. I’m sure that it wasn’t like this two years ago.

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  2. Janine

    Be careful closing your Home Equity Line of Credit with your bank. Most banks charge a substantial fee to do this! I was told my subordination fee would be $100.00 (back in May) and after I closed in June it jumped to $250 at the closing!

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  3. david

    Most banks charge a substantial fee to do this!

    Probably if you close it early. Mine was already past the ‘early’ time. The only fees I got charged was a $50 lien release fee (for filing with the state) and a $30 ‘fax’ fee for the documents (a rip off in itself).

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