Tag Archive: support

Sep 03 2012

ReadyNAS and SMART Errors

Hard Drive

As some of you may be aware, I don’t put a whole lot of stock in the “SMART” feature of hard drives. Rarely have I had the SMART capabilities of a hard drive actually tell me that the drive was going to fail. Recently I had an encounter with SMART errors in a totally different …

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Jan 06 2011

Dell PowerEdge T310

C184-27225-main

(Read this entire post, as there is a very weird problem described later) It’s been quite a while since I upgraded the hardware that runs this (and others) web site. The warranty on the systems either will be expiring soon or has already expired. So I bit the bullet and ordered a new Dell PowerEdge …

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Aug 25 2009

Dell Chat Support Flub

In general, I’ve been quite pleased with the technical support I get from Dell’s Small & Medium sized Business division. They usually adapt quickly to my level of technical expertise and take my word for it when I report a problem.   Once the failing component has been identified, they quickly setup the appropriate dispatch …

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