Tag Archive: tech support

Aug 15 2011

Refreshing Tech Support

It’s happened again … I had some really GOOD tech support. The phone adapter for our VOIPo service died … no dial tone, no connection, nothing. Oddly enough, I could log in to the devices web interface … so I contacted VOIPo customer support.  After a few email exchanges, it was determined that they would …

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Aug 25 2009

Dell Chat Support Flub

In general, I’ve been quite pleased with the technical support I get from Dell’s Small & Medium sized Business division. They usually adapt quickly to my level of technical expertise and take my word for it when I report a problem.   Once the failing component has been identified, they quickly setup the appropriate dispatch …

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Sep 18 2008

Bad Video Card

My poor little Laptop … something’s gone wrong with it’s video card. A few days ago I was watching a video on the laptop and something went horribly wrong … the video got completely corrupted.   Even rebooting the system didn’t help.   My initial thought was that my external monitor had gone casters up, …

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