The other day, while upgrading SpamAssassin, I was watching the maillog scroll past.
I noticed that AOL rejected some of my mail … indicating a URL that I should visit for information.
Turns out some AOL subscriber had reported mail from my server for TOS violations.
Obviously in the mail log there is not useful information about who did the reporting … so I visited the URL. There was information available on how to sign up to be whitelisted by the AOL mail servers and participate in the TOS ‘feedback’ loop. This is where AOL will send a specific email address (an abuse address, generally) messages that are reported as TOS violations.
So I signed up for this and got confirmation that my servers were accepted.
I figure that the person who is reporting the list messages to TOS just wants to get unsubscribed from the list (and can’t read enough english to notice that unsubscribe instructions are at the bottom of every list message).
So today I got my first feedback loop message.
Unfortunately, there’s no indication in the reported message as to WHO reported it to TOS.