Yes, you read that correctly.
Chase Bank gave me some good customer service.
Of course it was in the branch, face to face, so it’s harder to be lackadaisical about customer service when the customer is right there.
Recently Chase announced they were implementing higher fees at lower thresholds for their basic banking products.
I have a number of checking accounts at Chase … and want to avoid fees entirely.
So I went to the Hoffman Estates branch to talk to someone about my accounts and what I could do to avoid fees or close accounts.