Tag Archives: voipo

Refreshing Tech Support

It’s happened again … I had some really GOOD tech support.

The phone adapter for our VOIPo service died … no dial tone, no connection, nothing.

Oddly enough, I could log in to the devices web interface … so I contacted VOIPo customer support.  After a few email exchanges, it was determined that they would need to do some interactive diagnostics to determine what was going wrong.

I called them and talked to James … he had me test a few things … and then said something truly amazing … “Could you put the VOIP adapter in to your routers DMZ so I could take a look at it directly?”.

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I recently signed up with a new VOIP service for my home phone.

I’m using VOIPo … so far I’m really impressed.

The call quality is great, it’s got a lot of nice features, and the rates can’t be beat.   For a 2 year contract, the price is only $7.50 / month with free hardware & setup.

I’m going to give it a few more days before I start the process of porting my 2nd phone number from Vonage to VOIPo.

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