It’s happened again … I had some really GOOD tech support.
The phone adapter for our VOIPo service died … no dial tone, no connection, nothing.
Oddly enough, I could log in to the devices web interface … so I contacted VOIPo customer support. After a few email exchanges, it was determined that they would need to do some interactive diagnostics to determine what was going wrong.
I called them and talked to James … he had me test a few things … and then said something truly amazing … “Could you put the VOIP adapter in to your routers DMZ so I could take a look at it directly?”.
As I mentioned a few months ago, I switched from Vonage to VOIPo for my VoIP service.
I’m still quite pleased with the VOIPo service and highly recommend it to anyone interested in inexpensive phone service.
Activating the VOIPo service was quick & easy, there were a few parts of the whole process that are worth noting …
I recently signed up with a new VOIP service for my home phone.
I’m using VOIPo … so far I’m really impressed.
The call quality is great, it’s got a lot of nice features, and the rates can’t be beat. For a 2 year contract, the price is only $7.50 / month with free hardware & setup.
I’m going to give it a few more days before I start the process of porting my 2nd phone number from Vonage to VOIPo.