Monthly Archives: May 2007

ADT Does it Again

I blew the entire morning waiting for an ADT contractor to come out and replace the wireless backup for our alarm system.

Seems that the cellular provider that ADT uses for the wireless backup is dropping support for analog devices. As a result, anyone who has an analog wireless backup for their alarm system needs to get the system upgraded to digital.

About 3 weeks ago I scheduled the upgrade for today between 8am and 12 noon. I made sure not to schedule anything for that day.

This morning I wake up early (earlier than my normal saturday roust, anyways) and get ready (emptied out the pantry where the transmitter is) and waited … and waited … and waited some more.

About 20 minutes after noon I called ADT to see what the problem was. I got transfered to a supervisor who was trying to get a hold of the contractor. She said she would call me back as soon as she found out what was going on.

About 15 minutes later she did call back (which was kind of shocking in itself) and informed me that the contractor had been overbooked for the upgrades … and wouldn’t be able to get to our house that day. We would have to reschedule. Problem is, the next available appointment wasn’t until mid-September.

She did offer a $20 discount on the upgrade cost … which I took. I also explained that this is the 2nd time that ADT had missed an appointment. She countered that the last time it was indeed ADT that had missed the appointment but this time it was a contractor. Obviously, from my perspective, there’s no difference.

Due to scheduling problems, the wireless transmitter won’t get upgraded until early October.

I’m getting a little annoyed at ADT.

Where is my Super Suit?

Ok, talk about a panic.

A few weeks ago I attend the System i Innovation Award banquet at the COMMON conference.

This was a formal affair, suit and tie, but all my suits were pretty old … since I don’t wear them to work (only once or twice a year), there hasn’t been a driving need to get a new one.

So off to Nordstroms Ginny and I go … we find a really nice charcoal wool suit that requires minimal tailoring.

Fast forward to the COMMON conference … because I’m only going for the awards banquet … I wasn’t able to get MKS to pay for me to attend. I did a bit of wheeling & dealing, arranged to room with my friend Aaron (who is a vendor) , and paid my own airfare (Ginny was able to find me a pretty reasonable rate).

When I arrived at the hotel, I found Aarons room and dropped my stuff off … including hanging my suit up in the closet. A little while later, a friend of mine told me that he was in a suite at the hotel … and had an entire room available that he wasn’t using. He asked if I wanted to stay in that room instead. Obviously I said yes. He gave me the key and I went back to Aarons room to get my stuff (including my suit).

Fast forward again to Monday evening … about an hour before the awards banquet. I’m getting ready, pull out my suit … only to find my suit pants missing.

The first thing that flashed in my head was that I had forgotten my pants at home. I called Ginny to see if she could check the closet (not that she could do anything about it at that point). She wasn’t home. I tried calling Aaron, who would be on the expo floor, to see if he knew if they were still in the closet of his room. I got his voice-mail.

As a last ditch effort, I called Marty (who is a co-worker at MKS, and also on the expo floor) to see if he could go and ask Aaron to call me. I got a text message from Aaron saying that he couldn’t leave the expo, but I could come over and get a spare key.

I sprinted over to the expo (luckily it wasn’t far) and got the key … then ran back to Aaron’s room and checked his closet … THANKFULLY the pants were still in the closet. I had taken the pants off the hanger the jacket was on so they could hang separately.

I then ran back to my room and finished getting ready … took me a bit of time to cool down, but I was once again presentable … and the rest of the evening was a success (although I didn’t win the award 🙁 ).

Obama & Copyright

As a believer in free content, I salute Senator Obama for his request to license the democratic debates under the Creative Commons (Attribution) license.

I am a strong believer in the importance of copyright, especially in a digital age. But there is no reason that this particular class of content needs the protection. We have incentive enough to debate. The networks have incentive enough to broadcast those debates. Rather than restricting the product of those debates, we should instead make sure that our democracy and citizens have the chance to benefit from them in all the ways that technology makes possible.

Obama’s Letter to Howard Dean