Tag Archives: maintenance

Bad Video Card

My poor little Laptop … something’s gone wrong with it’s video card.

A few days ago I was watching a video on the laptop and something went horribly wrong … the video got completely corrupted.   Even rebooting the system didn’t help.   My initial thought was that my external monitor had gone casters up, so I undocked the system and booted it up.   Video on the laptops display was corrupted too.

Got on another PC and started a chat with Dell hardware support … I was quite surprised that the tech I chatted with quickly picked up on the fact that I was technically competent and didn’t waste my time with each individual mouse click and key press.   He simply said “OK, let’s delete the video adapter from the device manager”.

After we deleted the video adapter and reinstalled the video drivers, the problem seemed to go away.   The tech had me run a few video intensive programs to see if the failure came back.   It didn’t.

Yesterday, however, the problem came back.

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